Pollo.ai

Terms and Conditions

Last updated: January 2026

These Terms and Conditions govern your access to and use of our website and services. Please read them carefully before using our services.

Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms and Conditions and all applicable laws and regulations.

If you do not agree with any part of these terms, you may not access or use our services.

Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use our services.

By using our services, you represent and warrant that you meet these eligibility requirements.

Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Acceptable Use

You agree not to use our services for any unlawful purpose or in any way that could damage, disable, or impair our services.

You may not attempt to gain unauthorized access to any part of our services, other accounts, or connected systems.

Intellectual Property

All content, features, and functionality of our services are owned by us or our licensors and are protected by intellectual property laws.

You may not copy, modify, distribute, or create derivative works from our content without our prior written permission.

User-Generated Content

You retain ownership of the content you create or upload, but you grant us a non-exclusive license to host, display, and process it to operate our services.

You are solely responsible for the content you submit and represent that you have all necessary rights to share it.

Subscriptions and Payment

Certain features may require a paid subscription. By purchasing a subscription, you authorize us to charge the applicable fees to your payment method.

Subscriptions renew automatically unless canceled before the end of the current billing period.

Disclaimers

Our services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

We do not warrant that our services will be uninterrupted, error-free, or free of harmful components.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

Our total liability for any claim related to the services shall not exceed the amount you paid us in the twelve months preceding the claim.

Termination

We may suspend or terminate your access to our services at any time if you violate these terms or for any other reason at our discretion.

Upon termination, your right to use the services will cease immediately, although certain provisions of these terms will survive.

Changes to These Terms

We may revise these Terms and Conditions from time to time. The most current version will always be posted on this page.

Your continued use of our services after changes take effect constitutes your acceptance of the revised terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact our support team for assistance.